We appreciate your visit to our website and thank you for your interest in our company, our products and our
services. Protecting your privacy when using our web pages is important to us. Therefore, please take note
of the following information:
The protection of your privacy when processing personal data is an issue of great importance to us, which we
take into account in our business processes. As a matter of principle, we only process personal data to the
extent necessary to provide a functioning website, to contact you by using the e-mail addresses provided on
our website, and to provide our content and services.
Should we obtain express consent of a data subject for processing of personal data, art. 6 para. 1 lit. a EU
Data Protection Basic Regulation ("DSGVO") serves as the legal basis. When processing personal data
necessary for the performance of a contract, art. 6 para. 1 lit. b DSGVO serves as the legal basis. This
also applies to processing operations required to carry out pre-contractual measures.
Personal data will be deleted or blocked once the purpose of storage no longer exists. Storage may also take
place if provided for by the European or national legislator. Blocking or deletion of data is also carried
out if a mandatory storage period expires, unless there is a need for further storage of data for the
conclusion or fulfilment of a contract.
Personal data will only be transmitted to state institutions and authorities within the framework of
mandatory national legal provisions. Our employees are obliged to maintain confidentiality.
Collection, processing and use of personal data on our website
Each time our website is visited, our system automatically records data and information from the computer
system of the calling computer.
The following data is collected:
- Information about the browser type and version used,
- The operating system of the user,
- The internet service provider of the user,
- The IP address of the user,
- Date and time of access,
- Websites from which the user's system can access our website,
- Websites that are called up by the user's system via our website.
The log files contain IP addresses or other data that allow an assignment to a user. This could be the case,
for example, if the link to the website from which the user accesses the website or the link to the website
to which the user switches contains personal data.
The data is also stored in our system log files. However, these data are not stored along with a user’s
other personal data.
Storage may also take place if this has been provided for by the European or national legislator. Temporary
storage of the IP address by the system is necessary to enable delivery of the website to the user's
computer. This also constitutes our legitimate interest in data processing in accordance with
art. 6 para. 1 lit. f DSGVO.
With the exception of the IP address, personal data is only stored if you provide it to us voluntarily.
Collection and processing of personal data when contacting us via contact form or e-mail
On our website a contact form is available, which may be used for contacting us electronically. If a user
uses it, the data entered in the contact form will be transmitted to us and stored. When the message is
sent, the following data is also stored:
- The user’s IP address,
- Date and time of registration.
- Website URL for website submission.
- Provided contact details as per form submission.
For the processing of the data, your consent is obtained during the submission process and reference is made
Alternatively, it is possible to contact us via the provided email addresses. In this case the user's
personal data transmitted via e-mail will be stored. In this context, the data will not be passed on to
third parties. The data will be used exclusively for processing the conversation. The processing of personal
data from the contact form is only used to process the request for contact. The other personal data
processed during the submission process serves to prevent misuse of the contact form and to ensure the
security of our information technology systems. The data will be deleted as soon as they are no longer
required for the purpose of their collection. For the personal data from the contact form's input mask and
those sent by email, this is the case when the respective conversation with the user has ended, i.e. when it
is clear from the circumstances that the matter in question has been finally clarified. The additional
personal data collected during the submission process will be deleted after a period of seven days the
The legal basis for the processing of this data is art. 6 para. 1 lit. a DSGVO
if the user has consented. The legal basis for the processing of data transmitted in the course of sending
an email is art. 6 para. 1 lit. f DSGVO. Should the e-mail contact be aimed at
the conclusion of a contract, art. 6 para. 1 lit. b DSGVO serves as an
additional legal basis for the processing.
Transfer of personal data
Clearlight Saunas Europe GmbH will treat your personal data confidentially. Your data will only be passed on
to third parties if we are legally obliged to do so or if we commission an external service provider, e.g.
the transport company commissioned with the delivery or a payment service, to process your information.
These service providers will only receive information necessary to fulfil their tasks. They are prohibited
from using it for any other purpose and are obliged to treat the information in accordance with the DSGVO
and the Bundesdatenschutzgesetz. We further conclude appropriate confidentiality agreements with each
service provider and, if applicable, commissioned data processing contracts. We will inform you if personal
information is to be disclosed to third parties in any other cases and will thus give you the opportunity to
Use of google adwords conversion-tracking
This website utilizes the online advertising program "Google Adwords” and the conversion tracking within the
framework of Google Adwords. We use Google Adwords services to draw attention to our offers by means of
advertising material (so-called Google Adwords) on external websites. According to the advertising campaign
data, we are able to determine how successful individual advertising measures are. In this way, we pursue
our interest in showing you advertisements relevant to you, making our website more interesting for you and
achieving a fair calculation of advertising costs. The conversion-tracking cookie is set on the user’s
browser, if he clicks on an ad delivered by Google. Cookies are small text files, which the internet browser
places on your browser. These cookies lose their validity after 30 days .They are not used to acquire
personal identification data. If the user visits a certain page of this website and if the cookie has not
yet expired, Google and we will be able to tell that the user clicked on the ad and was forwarded to this
page. Each Google Adwords client gets a different cookie. Thus, cookies cannot be tracked via the website of
Adwords clients. We do not collect and process any personal data ourselves in the advertising measures
mentioned above. We only receive statistical evaluations provided by Google. By means of these evaluations
we are able to identify the advertising measures used that are most effective. We do not receive any further
data from the advertising media used, in particular we cannot identify the users based on this information.
The information collected by the conversion cookies are used to provide aggregate conversion statistics to
AdWord clients who have opted-in for conversion tracking. Clients are informed about the total number of
users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get
any information enabling them to identify users personally.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Google
server. We have no influence on the scope and further use of the data collected by Google through the use of
this tool and therefore inform you according to our state of knowledge: Through the integration of Adwords
Conversion Google receives information showing that you have accessed the corresponding part of our website
or clicked on one of our advertisements. If you are registered with a Google service, Google can assign the
visit to your account. Even if you are not registered with Google or have not logged in, it is possible that
the provider finds out and saves your IP address.
You may opt-out of this tracking process in a number of ways: a) by adjusting your browser software settings
accordingly, in particular by disabling third-party cookies, which will prevent you from receiving
third-party advertisements; b) by disabling cookies for conversion tracking by setting your browser to block
cookies from the domain "www.googleadservices.com", https://www.google. de/settings/ads, although this
setting will be deleted if you delete your cookies; c) by disabling interest-based advertising from
providers that are part of the self-regulatory campaign "About Ads" via the link
http://www.aboutads.info/choices, although this setting will be deleted if you delete your cookies; d) by
permanently disabling it in your Firefox, Internet Explorer or Google Chrome browsers via the link
http://www.google.com/settings/ads/plugin. We would like to point out that you may not be able to use all
functions of this service to the full extent in such a case.
The legal basis for the processing of your data is art. 6 para. 1 sentence 1 lit. f DSGVO. Further
information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy
and https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network
Advertising Initiative (NAI) at http://www.networkadvertising.org. Google has submitted to the EU-US Privacy
5.1 We have incorporated so-called plugins of the social network facebook.com (hereinafter "Facebook”)
into our website. Facebook is a company of the Facebook Inc., California Ave, Palo Alto, CA 94304, United
States. A list and the appearance of these Facebook plugins may be viewed at the following Internet address:
During each visit of a webpage of our online presence that is equipped with such a plugin, the plugin causes
the browser used by you to download the visual presentation of the plugin from the Facebook server and to
display it. By integrating the plugin, Facebook receives the information that your browser has visited the
respective webpage of our website even if you do not have a Facebook user account or are not currently
logged into Facebook. This information (including your IP address) will be sent directly from your browser
to a server from Facebook in the United States and stored there.
If you are a member of Facebook, and while visiting our website are logged into Facebook, Facebook due to
information sent by the plugin recognizes which particular webpage of our website you are currently visiting
and assigns this to your personal Facebook user account regardless of whether you activate one of the
plugins. Should you then activate one of the plugins, for example by clicking the "I like” button or by
submitting a comment, this will be sent to your personal user account with Facebook and stored there.
To prevent Facebook from assigning collected data to your user account on Facebook, you have to log out from
Facebook before visiting our website. To block Facebook plugins from collecting and transferring your
visitor data in the future you may obtain a Browser Add On by "Facebook Blocker” for several Internet
browsers at the following link; please do not delete the Browser Add On for as long as you wish to block
Facebook plugins: http://webgraph.com/resources/facebookblocker/
collection and use of data by Facebook, your relevant rights as well as on settings for the protection of
Web analysis service
This website uses Google Analytics, a web analysis service of Google Inc. ("Google”). Google Analytics uses
so-called Cookies, text files which are stored on your computer and which enable you to conduct an analysis
of the use of the website. The data obtained from this is used to optimize our website and advertising
measures. The information generated by the cookies about your use of the website will normally be
transmitted to a server in the US, where it is stored.
In the case of activating an IP anonymizer for this website, your IP address will however be abbreviated by
Google within the member states of the European Union or within other member states to the Agreement on the
European Economic Area. Only in exceptional cases, the full IP address will be transmitted to a server in
the US, where it is abbreviated. On behalf of the website operator, Google will use this information to
evaluate your use of the website, to compile reports on website activities and to provide further services
connected to the website use and the internet use for the benefit of the website operator.
The IP address transmitted by your browser in the context of Google Analytics will not be linked to other
data retrieved by Google. You may prevent the storage of cookies by making the appropriate settings in your
browser. However, we should point out that in that case you might not be able to use the full functionality
of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of
the website (including your IP address) and to process them by downloading and installing the browser plugin
available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Please note, this website uses Google Analytics with the extension "_anonymizeIp()". IP addresses will
therefore be processed only in abbreviated form to prevent them from being directly linked to a particular
individual. If the data collected on you contains a personal reference, this reference will be immediately
excluded and your personal data deleted immediately.
We use Google Analytics to analyse the use of our website and to improve it regularly. We use the statistics
obtained to improve our offer and enhance it for you as a user. For the rare cases in which personal data is
transferred to the USA, Google has subjected itself to the EU-US Privacy Shield,
https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is
art. 6 para. 1 p. 1 lit. f DSGVO.
Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland,
Fax: +353 (1) 436 1001. User terms and conditions: http://www.google.com/analytics/terms/de.html, privacy
With your consent you can subscribe to our newsletter, in which we inform you about our current interesting
offers. The advertised goods and services are named in the declaration of consent.
For the registration to our newsletter we use the so-called double-opt-in procedure. After your
registration, we will send you an email to the specified e-mail address requesting confirmation of your wish
to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be
blocked and automatically deleted after one month. In addition, we store your IP address and the time of
registration and confirmation. The purpose of this procedure is to provide evidence of your registration
and, if necessary, to clarify any possible misuse of your personal data.
Your e-mail address is the only mandatory information for the sending of the newsletter. The provision of
further, specifically marked data is voluntary and is used to address you personally. After your
confirmation we will save your email address for the purpose of sending the newsletter. The legal basis is
art. 6 para. 1 p. 1 lit. a DSGVO.
You can revoke your consent to receiving the newsletter at any time and unsubscribe from it. You can do so
by clicking on the link provided in each newsletter email, by email to email@example.com or by
sending a message to the contact data given in the legal notice.
Information on customer rights and contacts
Clearlight Saunas Europe GmbH is responsible according to article 4 no. 7 DSGVO (see our imprint). You can
contact our data protection officer at firstname.lastname@example.org or our postal address with the addition "the
data protection officer".
You have a right to free information about your stored data. Furthermore, you are entitled to correct or
have this data corrected or completed if necessary, should it prove to be incorrect or incomplete and
furthermore, if applicable - provided the respective conditions are met - you are entitled to exercise your
right to restrict the processing of your data or to demand the deletion of your personal data. This does not
apply if storage is required by law. If deletion cannot be carried out, data processing will be restricted.
Please send your request to the following contact details:
Clearlight Saunas Europe GmbH, Lehmweg 10, 20251 Hamburg, Germany, email@example.com. You also have
the right to oppose the processing of personal data concerning you at any time. This does not apply to data
collected for the purpose of providing and operating the website. If you have contacted us by email, you can
also object to the storage of your personal data at any time. In such a case, the communication cannot be
continued and all personal data stored in the course of the communication will be deleted accordingly. After
receipt of your objection, we will no longer use, process and transmit the data concerned for any other
purpose than for the execution of the contracts concluded. The legality of the processing carried out until
revocation remains unaffected. If you wish to object to the collection, processing or use of your data by
Clearlight Saunas Europe GmbH in accordance with these data protection regulations as a whole or for
individual measures, you can also send your objection by email, fax or letter using the following contact
Clearlight Saunas UK Ltd.
Registered in England and Wales, 10258564
Unit 1, West Links, Tollgate Business Park, Chandlers Ford, Hampshire